How I Built This How I Built This

Zappos: Tony Hsieh (2017)

2019-05-20 00:00:00 +0000 UTC ·32m 41s ·by Guy Raz / NPR
Zappos: Tony Hsieh (2017)
How I Built This
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About this episode

Computer scientist Tony Hsieh made millions off the dot-com boom. But he didn’t make his mark until he built Zappos — a customer service company that “happens to sell shoes.” Now Zappos is worth over a billion dollars and known for its completely unorthodox management style. PLUS in our postscript "